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FAQ
Q:
How does an online consultation work?
A: Online consultations are a new
concept in health care that utilize the
Internet to improve patient access to
physician care. The patient does not receive
a traditional physical exam by the
physician, but rather completes an online
questionnaire and communicates with the
physician using a secure online
communication tool. Although online
consultations will never take the place of
traditional medicine, they do provide a
means for patients to receive treatment for
a limited number of conditions that, in
certain circumstances, may not require a
physical exam.
In developing this new Internet medium for
the delivery of health care services, the
pharmacy is committed to meeting and
exceeding current regulations. The online
pharmacy only fills prescriptions from
credentialed, certified physicians that are
licensed in the U.S. They are licensed in
all states in which they dispense
medication, and they employ highly qualified
pharmacists to provide you with the highest
standards of pharmaceutical care. All
medication is obtained from a legitimate
pharmaceutical wholesaler or the
manufacturer, so you can be sure you are
receiving the same quality medication you
would receive at your neighborhood drug
store.
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Q: What happens once I
submit my order?
A: A US licensed physician will
review the information you have submitted
and either approve or decline your request.
If approved, the physician will write the
prescription and send it to the pharmacy
where it will be filled and shipped to you
via FedEx priority overnight. Your
prescription will include information
explaining the usage, dose, and
precautionary information for your
medication. You will also receive contact
information for the pharmacist in case you
have any questions after you receive your
medication.
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Q: What are your privacy
& security policies of the pharmacy?
A: The pharmacy is dedicated to
patient privacy and security. All
information furnished is legally protected
under doctor-patient privilege laws.
The ordering system uses the latest in
Secure Encryption Technology. All personal
and credit card information is submitted
with the highest level of security and
precautions. The system also has safeguards
in place to protect against credit card
fraud. Individuals attempting the fraudulent
use of a credit card will be reported.
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Q: What prescription
medications does the pharmacy dispense?
A:Please view the column to your left
to see the prescription items that the
pharmacy sells. They only fill prescriptions
from online consultations, therefore they
carry a very limited number of medications.
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Q: What are the shipping
rates and policies?
A: Once your order is approved, it
will be forwarded to the pharmacy for
fulfillment. Once the pharmacy has received
your prescription, it usually takes one to
two days to fill and ship your medication.
The pharmacy does not ship to P.O. BOXES.
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Q: Where does the pharmacy
deliver?
A: They deliver prescriptions to all
U.S. States with the exception of Missouri
and Nevada.
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Q: What is the cancellation
policy?
A: You may cancel your order before
the physician approves it. If the order has
not yet been approved by the physician, they
will cancel your order. You cannot cancel an
order once the physician has approved it.
No refunds or exchanges of prescription
medications due to Federal Law. |
